When will my order ship?

Most orders are packed and shipped within 3–5 business days. Once your order is on its way, you’ll receive a confirmation email with tracking information.

Do you offer pick-up?

Yes! We offer pick-up from our Headquarters in Essex, MA.

What is your return policy? 

We want you to love your By The Sea Coffee merch. Unused and unworn merchandise may be returned within 30 days of delivery. Items must be in original condition.